DS-OS-CHARLEE

Shipping

The order(s) will be shipped within 5-7 business days. Handmade or made per-order item(s) will take up to 21 days for production before shipment can be confirmed. We will send you an email with shipment confirmation and tracking information.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Return Policy

Returns and exchanges must be made within 14 days of receiving your order.

Please login to your account to request a product return, or simply contact us here along with the order number.